Medfusion Plus Overview & FAQ for Medfusion Practices

jennifer.paolucci -


Medfusion Plus is a free consumer application that allows patients to consolidate, organize and manage their healthcare in one convenient place. The application is available for iOS or Android smart phones through the Apple Store or Google Play, and will soon have a web-accessible version as well for desktop use.

These days, patients can have many providers and patient portals that may all have different sign-on credentials. Managing the healthcare information that resides in all these different portals, especially when a parent or caregiver is managing their own as well as those of their loved ones, can be a huge challenge. Medfusion Plus solves this problem by allowing patients to sign in once to each of those portals once, and then Plus takes care of gathering all new healthcare information from those portals going forward. Each day, Medfusion Plus gathers any new information from all portals attached to the account, and it’s there ready to view.


Frequently Asked Questions:

Q: How does Medfusion Plus work?

A: Medfusion Plus uses the patient’s credentials to securely pull information from every portal into a singular view.

Q: Is it secure?

A: Yes, Medfusion Plus uses AES-256 bit encryption for data in transit and at rest, which is the same level of encryption use by banks and the Federal Government. It runs on the Medfusion software platform which is fully HIPAA and PCI-DSS Level 1 compliant – the highest levels of security in healthcare.

Q: What Portal and EMR vendors does Medfusion Plus support?

A: It supports, Epic MyChart, Athena Communicator, Cerner Millenium, eClinicalWorks, Veterans Affairs, Medfusion Portal, Medicare, Allscripts FollowMyHealth, GE Kryptic/Surescripts, PracticeFusion, TriCare, NextMD, Meditech, RelayHealth, Kaiser Permanente, Mayo Clinic, and more.

Q: How do patients get Plus?

A: They can download it from the Apple Store or Google Play, or soon it will be available as a web-based application.

Q: Is there support for Medfusion Plus?

A: Yes! Send an email to and a member of the Medfusion Customer Care team will respond.

Q: How much does it cost?

A: Medfusion Plus is free to Medfusion customers and their patients.


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